What We Offer

Our Services

End-to-end technology solutions built around your business. From helpdesk to compliance, it's one provider and one invoice for total coverage.

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Managed IT Services

Your complete IT department, without the overhead.

Best for: Small and mid-sized businesses that need reliable, responsive IT support without hiring an in-house team.

What's Included

Unlimited remote helpdesk support (business hours)
On-site support across Collier & Lee counties
Automated patch management and software updates
Hardware and device lifecycle management
Network monitoring and performance optimization
Vendor management and procurement assistance
Monthly reporting and IT health reviews

Related

Managed IT ServicesIT Support ServicesIT Consulting

Specialized Support

Running a Mac-based team? See our Apple IT support

Cybersecurity

Defense-in-depth protection for your business data.

Best for: Any business handling sensitive customer data, financial records, or regulated information.

What's Included

Endpoint Detection and Response (EDR/MDR)
Email security and anti-phishing protection
Multi-factor authentication (MFA) enforcement
Security awareness training for employees
Dark web monitoring for credential leaks
Vulnerability scanning and remediation
Incident response planning and support

Related

Cybersecurity ServicesManaged Cybersecurity

Cloud & Microsoft 365

Modern workspace, expertly managed.

Best for: Businesses moving to the cloud or looking to get more out of their Microsoft 365 investment.

What's Included

Microsoft 365 tenant setup and configuration
Email migration from on-prem or other providers
SharePoint and Teams deployment
License optimization and cost management
Cloud backup for Microsoft 365 data
Azure AD and conditional access policies
Ongoing administration and user support

Related

Cloud Computing ServicesMicrosoft 365 & Office 365 Support

Connectivity & VoIP

Reliable internet and modern communications.

Best for: Businesses needing fast, reliable internet and professional phone systems.

What's Included

Business fiber and broadband procurement
SD-WAN for multi-location connectivity
Cloud-based VoIP phone systems
Unified communications (UCaaS)
Mobile device management for remote teams
Carrier negotiation for best pricing
Network redundancy and failover planning

Related

Business VoIP & Phone Systems

Talk to a local technician today.

Based in Bonita Springs, serving Southwest Florida. No call centers, no outsourced support.

Backup & Disaster Recovery

Your data protected. Your business resilient.

Best for: Every business that can't afford to lose data or experience extended downtime.

What's Included

Automated daily backups (onsite and cloud)
Immutable backup storage against ransomware
Rapid recovery and failover testing
Business continuity planning
Granular file and system restoration
Backup monitoring and verification
Recovery time objective (RTO/RPO) planning

Related

Data Backup & Disaster Recovery

Compliance Support

Meet regulatory requirements with confidence.

Best for: Healthcare practices, law firms, and financial services subject to HIPAA, PCI, or other regulations.

What's Included

HIPAA compliance assessments and remediation
PCI-DSS readiness for payment processing
SOC-lite security framework implementation
Policy and procedure documentation
Employee security training and attestation
Risk assessments and gap analysis
Audit preparation and support

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HIPAA Compliant IT Services

IT Consulting

Strategic technology guidance for smarter decisions.

Best for: Business owners and executives who want expert advice on technology investments, vendors, and roadmaps.

What's Included

Technology roadmap planning and budgeting
Vendor selection and contract review
IT infrastructure assessments
Digital transformation strategy
Project management and oversight
New office and expansion planning
Executive-level technology reporting

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IT Consulting
Free Assessment

Get a Free Assessment for Your Business

Tell us what's going on and we'll get back to you the same business day, usually much faster.

No spam. We respond within one business day, usually much faster.

Pricing Tiers

Typical Packages

Every business is different, so these are common starting points. We customize every engagement to fit what you actually need and can budget for.

Prisca Basic

For small teams getting started

  • Remote helpdesk (business hours)
  • Endpoint protection (antivirus + EDR)
  • Microsoft 365 basic management
  • Automated patching
  • Monthly health reports
Most Popular

Prisca Advanced

Most popular, built for growing businesses

  • Everything in Prisca Basic, plus:
  • 24/7 monitoring and alerting
  • Cloud backup and disaster recovery
  • Email security and anti-phishing
  • MFA enforcement across all users
  • Quarterly business reviews
  • Priority response times

Prisca Full

For compliance-driven organizations

  • Everything in Prisca Advanced, plus:
  • Compliance support (HIPAA/PCI/SOC)
  • Security awareness training program
  • Dark web monitoring
  • Vulnerability scanning
  • Incident response planning
  • Dedicated account manager
  • Annual penetration testing

All packages are customized to your business. Contact us for pricing.

Service Areas
Apple IT Services
Managed IT
Cloud Services
Cybersecurity
Industry Solutions
Communications & Backup